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FAQs

Terms and Conditions

Le Club Opinel benefits does not apply to corporate orders/customers.

Opinel USA reserves the right to change, remove or modify any reward, perks, status, etc… at any time without repercussions or warning.

The point earnings system is not applicable on gift cards.

Le Club Opinel program is not retroactive. You must be signed up to Le Club to start earning points.

However, your status has been applied retroactively. If you have already spent $500 or more with us, you have been categorized has a SILVER member. If you have already spent $1000 or more with us, you have been categorized as a GOLD member. If you have already made a purchase with us and have your account set up, you have been categorized as a BRONZE member. If you have already made a purchase with us but checked out as a guest, you can sign up to Le Club Opinel and your status will be automatically updated to BRONZE. If you encounter any issue or doubts, please contact us at retail@opinel-usa.com

SILVER members: 

  • You may not get early access to all our novelties on this tiers.
  • Free engraving perk is available on specific dates to be determined by Opinel. You will get notified of the dates via email.

GOLD members: 

  • Free engraving perk is available on specific dates to be determined by Opinel. You will get notified of the dates via email.
  • Free expedited 2 days shipping only applies to orders over $59. 
  • To use your free return perk, contact us at retail@opinel-usa.com with your order number in subject line to receive your pre-paid return label. The conditions of the standard return policy apply: you must return the item within 30 days of fulfillment date, the item and the packaging must be intact and shipping costs are not eligible for refund.

Rewards
Rewards